Cookie Policy

Last Updated: December 5, 2024

1. Introduction

This Cookie Policy explains how Scrolbox ("we," "us," or "our") uses cookies and similar tracking technologies on our platform. By using Scrolbox, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website or use our application. They help us:

• Remember your preferences
• Understand how you use our platform
• Improve your user experience
• Deliver personalized content

2.1 Types of Technologies

We use several types of tracking technologies:

Cookies: Small text files stored on your browser Local Storage: Data stored in your browser's localStorage Session Storage: Temporary data stored during your browsing session Device Identifiers: Unique identifiers for mobile devices Pixels: Tiny images that track user behavior

3. How We Use Cookies

3.1 Strictly Necessary Cookies

These cookies are essential for the platform to function:

Authentication & Security

• User session management
• Login status tracking
• OAuth tokens (Google authentication)
• Encrypted localStorage for user data
• CSRF protection tokens

Account Management

• User ID tracking
• Account preferences
• Language selection (English/French)
• Country code storage

Payment Processing

• Cart state management
• Transaction verification
• Payment method selection
• Order confirmation

Duration: Session or until logout Can be disabled: No (platform won't function)

3.2 Functional Cookies

These cookies enable enhanced functionality:

Reading Experience

• Chapter reading progress
• Bookmark positions
• "Viewed chapters" tracking
• "Read Again" status
• Reading history

User Preferences

• Language preference (English/French)
• Theme settings
• Notification preferences
• Display options

Cart & Wishlist

• Cart items synchronization
• Saved items across devices
• Purchase history

Duration: 365 days or until manually cleared Can be disabled: Yes (may affect functionality)

3.3 Performance & Analytics Cookies

These cookies help us understand platform usage:

Usage Analytics

• Page views and navigation patterns
• Feature usage statistics
• Time spent reading
• Device and browser information
• Screen resolution

Content Analytics

• Chapter view counts
• Popular comics tracking
• Most-liked chapters
• Comment engagement
• Character page views

Performance Monitoring

• Page load times
• Error tracking
• API response times
• Content delivery optimization

Duration: 730 days Can be disabled: Yes (won't affect functionality)

3.4 Targeting & Advertising Cookies

These cookies are used for personalized recommendations:

Content Recommendations

• Comic suggestions based on reading history
• Similar content recommendations
• New chapter notifications
• Personalized homepage

Marketing

• Campaign tracking
• Conversion measurement
• A/B testing
• User segmentation

Duration: 365 days Can be disabled: Yes

4. Specific Cookie Details

4.1 First-Party Cookies

Cookies set directly by Scrolbox:

4.2 Third-Party Cookies

Cookies set by our service providers:

Google (OAuth Authentication)

• Purpose: Single sign-on functionality
• Duration: As per Google's policy
• Privacy: https://policies.google.com/privacy

Firebase (Push Notifications & Analytics)

• Purpose: Notifications and usage tracking
• Duration: As per Firebase policy
• Privacy: https://firebase.google.com/support/privacy

Payment Providers

• Original Payment Provider (Mobile Money)
• Pawapay (Mobile Money)
• PayPal
• Card processors

These providers may set their own cookies during checkout.

Analytics Providers

• Usage statistics
• Performance monitoring
• Error tracking

4.3 localStorage Data

We store the following in your browser's localStorage:

Encrypted Data:

• User authentication tokens
• Session information
• Account preferences

Reading Data:

• Chapter progress
• Bookmarks
• Viewing history

Cart Data:

• Cart items
• Saved for later items

Duration: Until manually cleared or account deletion

5. Cookie Management

5.1 Browser Controls

You can control cookies through your browser settings:

Google Chrome

1. Settings > Privacy and Security > Cookies
2. Choose your preference level
3. Manage site-specific settings

Safari

1. Preferences > Privacy
2. Choose cookie blocking level
3. Manage website data

Firefox

1. Options > Privacy & Security
2. Choose cookie settings
3. Manage data and exceptions

Microsoft Edge

1. Settings > Privacy, search, and services
2. Choose tracking prevention level
3. Manage site permissions

5.2 Mobile App Controls

iOS

1. Settings > Privacy > Tracking
2. Disable "Allow Apps to Request to Track"
3. Manage per-app in Settings > Scrolbox

Android

1. Settings > Privacy > Ads
2. Opt out of personalization
3. Reset advertising ID

5.3 In-Platform Controls

Cookie Preferences

1. Go to Settings > Privacy
2. Manage cookie categories
3. Save preferences

Notification Settings

1. Settings > Notifications
2. Enable/disable push notifications
3. Manage FCM tokens

5.4 Do Not Track

We currently do not respond to "Do Not Track" (DNT) browser signals as there is no industry standard for compliance.

6. Impact of Disabling Cookies

6.1 Essential Cookies Disabled

The platform will not function properly:

• Cannot log in or maintain sessions
• Cannot make purchases
• Cannot save preferences
• Cart will not persist

6.2 Functional Cookies Disabled

You may experience:

• Reading progress not saved
• Language preference reset each visit
• Cart items not synchronized
• Manual bookmark management required

6.3 Analytics Cookies Disabled

No impact on functionality:

• Platform works normally
• We lose insight into usage patterns
• Cannot improve features based on data

6.4 Advertising Cookies Disabled

Minimal impact:

• Generic recommendations instead of personalized
• Less relevant content suggestions
• General marketing instead of targeted

7. Cookie Duration

7.1 Session Cookies

Deleted when you close your browser:

• Active login session
• Temporary cart data
• Page navigation state

7.2 Persistent Cookies

Remain until expiration or manual deletion:

• Remember me functionality
• Language preferences
• Reading history
• Analytics data

7.3 Manual Deletion

Clear cookies anytime through:

• Browser settings
• Platform privacy settings
• Account deletion

8. Updates to Cookie Policy

8.1 Policy Changes

We may update this Cookie Policy to:

• Reflect new technologies
• Comply with legal requirements
• Improve transparency
• Add or remove cookie types

8.2 Notification

We will notify you of significant changes via:

• Email notification
• Platform banner
• Updated "Last Modified" date
• Push notification

8.3 Your Consent

Continued use after changes constitutes acceptance of the updated policy.

9. Children's Privacy

We do not knowingly collect data from children under 13. If we discover we have collected such data, we will delete it immediately.

10. International Data Transfers

Cookies may facilitate data transfers to:

• United States (cloud hosting)
• European Union (analytics)
• Countries where service providers operate

11. Your Rights

You have the right to:

• Know what cookies we use
• Access cookie data
• Opt-out of non-essential cookies
• Request cookie data deletion
• Withdraw consent at any time

11.1 European Economic Area (GDPR)

EU residents have additional rights:

• Right to object to cookie processing
• Right to lodge complaints
• Right to data portability

11.2 California Residents (CCPA)

California residents can:

• Opt-out of cookie-based tracking
• Request disclosure of cookie data
• Exercise privacy rights without discrimination

12. Third-Party Websites

Our platform may link to third-party websites that use their own cookies. We are not responsible for their cookie practices.

13. Cookie Consent

13.1 Initial Consent

When you first visit Scrolbox:

• Cookie banner appears
• You can accept all or customize
• Essential cookies load immediately
• Others load after consent

13.2 Withdrawing Consent

To withdraw consent:

1. Go to Settings > Privacy > Cookies
2. Adjust your preferences
3. Save changes
4. Clear existing cookies in browser

14. More Information

14.1 Contact Us

For cookie-related questions:

Email: privacy@scrolbox.com Support: support@scrolbox.com DPO: dpo@scrolbox.com

14.2 Related Policies

• Privacy Policy
• Terms of Service

14.3 Regulatory Compliance

We comply with:

• GDPR (European Union)
• CCPA (California)
• POPIA (South Africa)
• Other applicable data protection laws

Consent Statement

By clicking "Accept Cookies" or continuing to use Scrolbox, you consent to the use of cookies as described in this Cookie Policy.

Version: 1.0 Effective Date: December 5, 2024