Terms of Service

Last Updated: December 5, 2024

1. Acceptance of Terms

Welcome to Scrolbox. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

1.1 Agreement to Terms

These Terms constitute a legally binding agreement between you and Scrolbox ("we," "us," "our") regarding your use of:

  • The Scrolbox website (scrolbox.com)
  • Mobile applications (iOS and Android)
  • All associated services and features

1.2 Age Requirement

You must be at least 13 years old to use Scrolbox. By using our platform, you represent that you meet this age requirement.

2. Description of Service

2.1 Platform Overview

Scrolbox is a digital comic reading platform that provides:

  • Access to African comics and stories
  • Chapter-by-chapter purchasing system
  • Multilingual support (English and French)
  • Reading progress tracking
  • Social features (comments, likes)
  • Character information and profiles

2.2 Content Availability

  • Free Chapters: Accessible to all registered users
  • Paid Chapters: Available for purchase using various payment methods
  • Tomes/Volumes: Organized collections of chapters
  • Comics: Full series with multiple volumes

2.3 Payment Methods

We accept:

  • Mobile Money (via Original Payment Provider and Pawapay)
  • PayPal
  • Credit/Debit Cards

Available countries include: Côte d'Ivoire, Burkina Faso, Mali, Niger, Guinea-Bissau, Cameroon, Benin, DR Congo, Gabon, Ghana, Kenya, Malawi, Nigeria, Republic of Congo, Rwanda, Senegal, Sierra Leone, Tanzania, Uganda, Zambia.

3. User Accounts

3.1 Account Creation

To use Scrolbox, you must:

  • Create an account with accurate information
  • Provide a valid email address
  • Choose a secure password
  • Select your country and preferred language
  • Agree to these Terms and our Privacy Policy

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of unauthorized access
  • Not sharing your account credentials

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent activity
  • Share account credentials
  • Abuse the platform or other users
  • Remain inactive for extended periods

4. Purchases and Payments

4.1 Chapter Purchases

  • Chapters are sold individually
  • Prices are displayed in local currency (XOF, NGN, etc.)
  • Purchases are final and non-refundable (except as required by law)
  • Once purchased, you have permanent access to the chapter

4.2 Payment Processing

  • All transactions are processed securely through our payment partners
  • You authorize us to charge your selected payment method
  • Failed payments may result in loss of access to purchased content
  • Transaction receipts are provided via email

4.3 Pricing

  • Prices may vary by region and currency
  • We reserve the right to change prices at any time
  • Price changes do not affect already-purchased content
  • Promotional pricing may be offered temporarily

4.4 Refund Policy

Refunds are generally not provided except:

  • Technical errors preventing content access
  • Duplicate charges
  • As required by local consumer protection laws

Refund requests must be submitted within 48 hours of purchase.

4.5 Cart System

  • Items remain in your cart for 30 days
  • Cart synchronization across devices
  • Remove items from cart before purchase is finalized
  • No automatic checkout

5. User-Generated Content

5.1 Comments and Interactions

You may post:

  • Comments on chapters
  • Likes and reactions
  • Community feedback

5.2 Content Guidelines

You must not post content that:

  • Is illegal, harmful, or offensive
  • Infringes intellectual property rights
  • Contains spam or malicious links
  • Harasses or bullies other users
  • Impersonates others
  • Contains spoilers without warnings

5.3 Content Moderation

We reserve the right to:

  • Review and moderate all user content
  • Remove violating content without notice
  • Suspend users who repeatedly violate guidelines
  • Report illegal content to authorities

5.4 Content License

By posting content, you grant us:

  • A worldwide, non-exclusive license to use, display, and distribute your content
  • The right to moderate and remove your content
  • Permission to use your username in connection with your content

6. Intellectual Property Rights

6.1 Our Content

All content on Scrolbox is protected by:

  • Copyright laws
  • Trademark laws
  • Other intellectual property rights

This includes:

  • Comics, chapters, and stories
  • Character designs and artwork
  • Platform design and interface
  • Logos and branding

6.2 Restrictions

You may not:

  • Copy, reproduce, or distribute our content
  • Screenshot or record chapters for distribution
  • Modify or create derivative works
  • Remove copyright notices or watermarks
  • Use our content for commercial purposes
  • Share account access to bypass payments

6.3 Fair Use

You may:

  • Read purchased content for personal use
  • Share links to our platform
  • Discuss content on social media (without spoilers)
  • Create fan art (non-commercial, with attribution)

7. Prohibited Activities

You agree not to:

7.1 Technical Abuse

  • Hack, reverse engineer, or exploit the platform
  • Use bots, scrapers, or automated tools
  • Overload or disrupt our servers
  • Bypass security measures
  • Introduce malware or viruses

7.2 Commercial Abuse

  • Resell or redistribute purchased content
  • Create competing services using our content
  • Use the platform for unauthorized commercial purposes
  • Engage in fraud or chargebacks

7.3 Content Violations

  • Share pirated content or links
  • Impersonate Scrolbox staff or creators
  • Create multiple accounts to abuse free trials
  • Manipulate views, likes, or engagement

8. Privacy and Data

8.1 Data Collection

We collect and use your data as described in our Privacy Policy, including:

  • Account information
  • Reading history
  • Payment information
  • Device information
  • Usage analytics

8.2 Notifications

By using Scrolbox, you consent to receive:

  • Push notifications (new chapters, updates)
  • Email notifications (purchases, receipts)
  • Marketing communications (with opt-out option)

8.3 Cookies

We use cookies and similar technologies as detailed in our Cookie Policy.

9. Features and Functionality

9.1 Reading Features

  • Chapter preview images
  • Progress tracking across devices
  • Bookmarking and "Read Again" status
  • View count and popularity metrics

9.2 Social Features

  • Like chapters
  • Comment on chapters
  • View comment counts
  • Character information pages

9.3 Notification System

  • Firebase Cloud Messaging integration
  • Real-time push notifications
  • Email notifications
  • Customizable preferences

9.4 Multilingual Support

  • English and French interfaces
  • Language-specific content
  • Automatic language detection based on location

10. Disclaimer of Warranties

10.1 Service "As Is"

Scrolbox is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, including:

  • No guarantee of uninterrupted service
  • No warranty of error-free operation
  • No guarantee of content availability
  • No warranty of security

10.2 Content Disclaimer

We are not responsible for:

  • Accuracy of content
  • Content created by third parties
  • Technical issues affecting content delivery
  • Content that may be offensive to some users

11. Limitation of Liability

11.1 Damages

To the maximum extent permitted by law, Scrolbox shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Service interruptions
  • Unauthorized access to accounts
  • Third-party actions

11.2 Maximum Liability

Our total liability shall not exceed the amount you paid to Scrolbox in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold Scrolbox harmless from:

  • Your violations of these Terms
  • Your violation of any law or third-party rights
  • Your user-generated content
  • Your use of the platform

13. Changes to Service

13.1 Modifications

We reserve the right to:

  • Modify or discontinue features
  • Change pricing and payment methods
  • Update content and offerings
  • Suspend service for maintenance

13.2 Notification

We will provide notice of significant changes via:

  • Email notifications
  • Platform announcements
  • Push notifications
  • Terms update date

14. Termination

14.1 Termination by You

You may terminate your account at any time by:

14.2 Termination by Us

We may terminate or suspend your account if:

  • You violate these Terms
  • You engage in fraudulent activity
  • Required by law
  • For any reason with 30 days' notice

14.3 Effect of Termination

Upon termination:

  • Access to the platform ceases
  • Purchased content may no longer be accessible
  • Outstanding payments remain due
  • Certain provisions survive termination (IP rights, disclaimers)

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction].

15.2 Arbitration

Disputes shall be resolved through binding arbitration, except:

  • Small claims court matters
  • Intellectual property disputes
  • Emergency relief requests

15.3 Class Action Waiver

You agree to resolve disputes individually, not as part of a class action.

16. Miscellaneous

16.1 Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Scrolbox.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16.3 No Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

16.4 Assignment

We may assign these Terms to another entity. You may not assign your rights without our consent.

16.5 Force Majeure

We are not liable for failures due to circumstances beyond our control (natural disasters, wars, pandemics, etc.).

17. Contact Information

For questions about these Terms:

Email: support@scrolbox.com Legal: legal@scrolbox.com Address: [Your Company Address]

Customer Support Hours: Monday-Friday, 9AM-6PM WAT

18. Updates to Terms

We may update these Terms periodically. Your continued use after changes constitutes acceptance. Review these Terms regularly to stay informed.

Acceptance

By clicking "I Agree" or using Scrolbox, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Version: 3.0 Effective Date: December 5, 2024

Terms of Service | Scrolbox | Scrolbox